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Post-Sale Solutions

Emergency Call Outs

Whether we initially installed the equipment or not you can always benefit from the fast response of our skilled, experienced engineers. We have intimate knowledge of all AV equipment and in the event of a problem we can get your AV system working again quickly and with minimum disruption.

 

We understand the impact a system fault can have on a business which is why we offer a rapid callout service.

Preventative Maintenance Visits

We keep AV systems working at their best. Our post sale team are ideally qualified to maintain all your AV equipment so that it will continue to provide professional sound and vision long after the installation date.

 

We can help provide regular scheduled preventative maintenance visits including yearly, half yearly or quarterly health checks to extend the useful life of the equipment.

Equipment Repairs

Audio Visual maintenance and repairs are vital to ensure equipment and systems work as they did on the day it was installed and commissioned.

 

We can provide a complete repair service for any defective AV equipment; regardless of whether we installed the equipment or not.

 

We are also happy to offer advice, guidance & support where needed. It’s part of our ethos of customer centred care.

Telephone Support

In today’s business landscape customer and technical support needs to be super-fast. With most AV equipment being networked problem resolution can often be delivered by good quality remote diagnostics and support – we do exactly that.

 

Our support team place a strong emphasis on this remote first-line telephone support – in the age of connectivity it makes perfect sense to use technology to drive efficiencies and this is exactly how we work.

Let’s Start Working Together!

Company Number 06123460  England

© 2020 by AV Aide Limited

VAT Number 172 3418 20